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Order help

How can I track my order?

We use DHL as our delivery partner so shipments can be tracked here. You will get a tracking number via email once your order has been processed. Your tracking number will begin to work once DHL collect the parcel from us (they will notify you to tel

Why is my order delayed?

Firstly, we are so sorry if you are experiencing order delays! Please allow 3 days for your tyres to be delivered. If they have not arrived after 3 days then please notify us through the contact section of customer care and we will rectify this for y

I have ordered/received the wrong size

If you have ordered the wrong size then please contact a member of our team through the onsite chat or though our webform and we can change the size and update your order accordingly. If your tyres have already been shipped or delivered then we can c

I want to return my order

If you want to return your order please contact a member of our team using the contact us section at the bottom of the customer care page and we will get back to you as soon as we can and sort your return. Returns work as follows:. Ride or Return 30

I want to cancel my order

If you want to cancel your order then please let us know as soon as possible through the contact us section at the bottom of the customer care page. If you order has not yet been shipped then we can cancel this for you ASAP with no question asked. If