Order help

How can I track my order?

All tyre shipping will be fully trackable on DX’s website here. See our full shipping policy here. If you need more help tracking your order please reach out to us using the chat.

Why is my order delayed?

We are so sorry if you are experiencing order delays! Please allow 2 working days for your tyres to be delivered. If they have not arrived after 2 working days then please notify us through the onsite chat and we will rectify this for you as soon as

I want to change my order.

The easiest way for us to make a change to your order is to cancel your original order and allow you to place a new one when ready.We will check your original orders status and if it has not yet shipped then we can cancel it right away. If it has alr

I want to return my order

To let us know you want to return an order please select 'Order help' in the chat. Or contact us through our contact form here. Ride or Return 30 Day Guarantee. Tire Streets believes in a world where quality isn’t only expected, but it’s guaranteed.

I want to cancel my order

If you want to cancel your order then please let us know as soon as possible through the chat in the bottom right or contact us section at the bottom of the customer care page. If you order has not yet been shipped then we can cancel this for you ASA